What if health care could be different? And what if you could help make it different every day? At Regence, we're striving to transform health care from the inside out. It's a mission we passionately uphold, and one that guides every decision we make. And we seek the visionary, driven individuals bold enough to chart the future with us.

This position is an internal sales support position located in our Coeur D'Alene District Office. This role will focus on Front Counter Customer service including but not limited to Individual and Medicare products and will serve as back up in the office for group product internal support.

Bring your sales background and expertise to the following role:

• Support new and retention sales staff in providing quotes to prospective clients and assist in maintaining current clients.
• Provide information, education and assistance to potential or pending policyholders, employers, and agents regarding our insurance plans.

Combine your sales experience with the following skills:

• High school degree or GED
• One year customer service experience
• Demonstrated ability to use MS Office products and other corporate software as required
• Strong oral, written and interpersonal skills including courteous telephone etiquette
• Ability to interpret policies and procedures and communicate effectively
• Depending on state of hire, it may be required to be licensed. If required, must become licensed within 90 days of hire, to sell insurance health, life, and/or disability in the state or states where business is conducted. Prior to receiving a license, staff are not allowed to engage in soliciting or selling activities.
• Demonstrate customer service orientation, empathizes with customers, asks effective questions, seek to satisfy.
• Demonstrated ability to set priorities and strong attention to detail in a rapidly changing environment.
• Demonstrate the ability to work effectively on teams to accomplish group objectives.

Level II:

• High school diploma or GED
• Two years customer service experience or equivalent work experience

Level III:

• Associate Degree or equivalent combination education and experience
• 3-5 years customer service experience or equivalent work experience

Hard work and dedication is rewarded at Regence:
We offer a competitive salary and a generous benefits package.

For consideration, please visit our Web site at www.regence.com/careers and Apply Online to Job #17687.

We are an equal opportunity employer dedicated to workforce diversity and a drug and smoke-free workplace. Drug Screening and Background Check is required.

www.regence.com/careers

Together we can take charge.